Transport regulations - Annex 2

Appendix 2 . Baggage and Hand Baggage Transportation Rules

1. General Conditions of Baggage and Hand Baggage Transportation

For tickets that do not provide for the free Baggage allowance, the transportation of Checked Baggage shall be subject to the payment of a Charge under the applicable fare bundles.

The cost and procedure for paying for Baggage and Excess Baggage are provided in Fares and conditions. Baggage and Excess Baggage charges shall be levied for each piece of Baggage accepted for transportation.

Mobile phones and personal electronic devices (PEDs) may be carried both in Checked Baggage and in Hand Baggage. When carried in Checked Baggage, these devices shall be turned off, when carried in Hand Baggage, mobile phones and PEDs shall be switched to airplane mode (in the absence of this mode, the device shall be turned off) immediately after the aircraft door is closed before departure.

A stroller or bassinet used to transport a child shall be carried in Baggage free of charge at the rate of one stroller or bassinet per child. Free transportation of the second (including replacement) stroller or bassinet is not provided. The Customer may check in a baby stroller, a bassinet as Baggage at check-in or when boarding the aircraft. Strollers and bassinet shall be necessarily checked in at the check-in desk.

Upon arrival, baby strollers and bassinets shall be collected only in the Baggage claim area or in the oversized Baggage claim area.

Sled strollers and car seats shall be transported only as Baggage at an extra Charge. A soft bassinet (if it can be folded) and/or a kangaroo baby carrier are allowed in the aircraft cabin. The Airline does not provide flight baby bassinets.

It shall be allowed to transport a child car seat/car bassinet in an aircraft seat free of charge when transporting a child under the age of 2 with a separate seat, provided that the car seat/car bassinet has a manufacturer's marking confirming the possibility of its use in air transport, such as: This restrain is certified for use in motor vehicle and aircraft/Approved for aircraft only/This child restraint system conforms to all applicable Federal Motor Vehicle/Safety Standards “TSO-C100B/TSO-C100C”.

During takeoff and landing, as well as when the “fasten seat belts” light panel is turned on, a child under 2 shall be in the arms of the accompanying Customer .

At the request of crew members, on board the aircraft, a check may be carried out for the conformity of the dimensions of hand baggage and personal belongings with the requirements of the Regulations.

2. Items not Accepted or Prohibited for Transportation as Hand Baggage

In order to ensure aviation safety on flights, the Carrier prohibits the transportation of the following items in the aircraft cabin:

  • corkscrews;
  • hypodermic needles (unless medical justification is provided);
  • knitting needles;
  • scissors;
  • any knives;
  • mercury thermometers

If a Customer needs injections during the flight, they will be allowed to take syringes into the aircraft cabin, but only if they provide a corresponding medical certificate.

The Airline does not recommend that Customers carry money, jewelry, precious metals, keys, video cameras, computers, medicines, glasses, sunglasses, contact lenses, watches, mobile phones, personal electronic devices, negotiable securities, securities, other valuables, commercial documents, passports or other identification documents or samples in their Checked Baggage.

The list of items prohibited for transportation as Baggage is specified in Appendix 3 to the Regulations.

3. Transportation of Transfer Baggage to Final Destination

When traveling from all points of departure in the Russian Federation to points of the near and/or far abroad and in the opposite direction in transit through airports in the Russian Federation, the Customer may check in and check in their Baggage for the flights of the Airline right to the final destination, provided that there are no goods in the Baggage that are subject to written declaration in accordance with Resolution of the Council of the Eurasian Economic Commission dated December 20, 2017 No. 107, Decree of the Government of the Russian Federation No. 637 dated 10.07 .2014 “On the Simplified Procedure for Customs Clearance in Respect of Goods Accepted by an Air Carrier for Transportation in Accompanied Baggage”, as well as other applicable legislation.

The Customer may check in the Baggage right to the final destination of the flight, if they take:

  • domestic flights;
  • from Russia abroad, except for connecting flights via St. Petersburg;
  • from foreign airports with a connecting flight through Vnukovo airport.

The list of goods subject to mandatory written declaration and approved by Resolution of the Council of the Eurasian Economic Commission No. 107 dated December 20, 2017 "On Certain Issues Pertaining to Goods for Personal Use” can be found by the Customer on the official websites of the Eurasian Economic Union and the Federal Customs Service.

If the Customer flies on flights of other airlines, with the exception of PJSC Aeroflot, and then transfers to a flight of Pobeda Airlines, then regardless of which point of the flight the baggage is checked in, the Customer must receive the baggage at the transit airport and then re-register the baggage for the flight / flights of Pobeda Airlines or joint flights of the Airline Pobeda and PJSC Aeroflot at the check-in desk in the common area of the transit airport.

4. Transportation of Musical Instruments

Musical instruments may be carried both in the baggage compartment and in the aircraft cabin.

Musical instruments may be carried in the aircraft cabin, provided that the Customer has paid for the additional seat required for the transportation of musical instruments at the fares applicable at the time of purchase. The weight of such Baggage shall not exceed 32 kg. Permissible dimensions for transportation in the aircraft cabin in terms of length, width and height shall not exceed 38x40x110 cm accordingly, provided that the Baggage packaging ensures its fastening in the seat with a standard seat belt. Lifting and lowering of Baggage on board the aircraft shall be carried out personally by the Customer. The Customer shall be responsible for the safety of the Baggage during transportation in the aircraft cabin.

Ordering and paying for an additional seat shall be possible only through the Call Center (calls are chargeable). When the Customer purchases an additional seat, the Checked Baggage allowance does not increase.

Musical instruments, the weight and/or dimensions of which exceed the dimensions specified in Clause 4.2 of this Appendix, shall be transported in the baggage compartment at the fares applicable at the time of purchase. The Customer is advised to transport the musical instrument in protective cases that ensure the safety of the musical instrument during transportation.

5. Transportation of Pets

The Airline accepts dogs (including service and guide dogs), cats, ferrets, dwarf rabbits, as well as pet birds for transportation in the aircraft cabin.

Animals (with the exception of those specified in this section), insects, fish seed, reptiles, rodents, experimental and sick animals are not allowed for transportation. In addition, animals, the air transportation of which is prohibited by the legislation of the Russian Federation, international treaties of the Russian Federation, as well as the legislation of the country, to, from or through the territory of which transportation is carried out, are also prohibited for transportation.

Animals (with the exception of service dogs and guide dogs), regardless of their weight (the total weight of the container (cage) and animal food) are not included in the free Baggage allowance, and transportation thereof shall be paid according to the tariffs published on the Airline Website.

It is prohibited to transport animals without a cage/container, with the exception of service dogs and guide dogs.

On flights departing to the UAE, as well as on flights departing from the Republic of Uzbekistan, the service for transporting animals is not provided, except for service dogs and guide dogs.

Conditions for the transportation of animals, service dogs and guide dogs on the flights of the Airline:

 

Pets during transportation shall be placed in a special closed-type container (cage) of certain dimensions, providing the necessary convenience during transportation, with air access and a reliable lock, excluding spontaneous opening of the cage in flight. The container (cage) shall have a solid, leak-proof bottom covered with non-toxic absorbent material. The container (cage) shall exclude spillage of the absorbent material. The bird cage shall be covered with a dense light-proof fabric. It shall be allowed to use a carrying bag as a container for transportation in the aircraft cabin. It is recommended to feed and water the animal no later than 2 hours before departure, and be sure to inspect it.

During the flight, the Customer shall be prohibited from releasing the animal from the container (cage) and feeding it.

For the transportation of pets, service dogs and guide dogs, the Customer shall have a veterinary passport with a note on vaccinations, as well as other documents provided for by the legislation of the Russian Federation, international treaties and the legislation of the country to, from or through which the animals are carried.

A number of countries have special rules for the import of animals. The Airline recommends that the Customer in advance inquire into the current rules for importing animals into the country of destination.

For international flights, the Customer is recommended to issue an online veterinary certificate to reduce the time for passing veterinary control at the airport. The Customer may get familiarized in detail with the requirements for the transportation of animals, including the necessary documents, on the official website of the Federal Service for Veterinary and Phytosanitary Surveillance.

Animals shall be accepted for transportation provided that the Customer bears full responsibility for them. The Customer shall comply with all the requirements of the Carrier and reimburse the Carrier for losses and additional expenses that may occur during the transportation or in connection with the transportation of animals (inter alia, due to non-compliance with the rules of the Carrier, causing harm and damage to the Carrier’s property, its employees, as well as due to harm to the health and property of other Customers).

The Carrier shall not be liable for bodily injury, illness, death of transported pets, loss, delay in delivery during the transportation through other countries or territories, as well as for refusal to import or transport the same through any country or territory.

Pet on seat:

  1. The "Pet on seat" service is the transportation of a pet in a carrier (dimensions not exceeding 55x35x30 cm, the weight of the carrier with the pet must not exceed 15 kg) on the adjacent seat.
  2. No more than 3 pets may be inside a single carrier. The pet must be able to lie down in a natural position, stand at full height, and turn around 360 degrees. Birds must be able to spread their wings or each bird must be placed in a separate compartment.
  3. The carrier must have the following design features:
    • A rigid or semi-rigid frame preventing it from being crushed after being secured to the seat with a seat belt
    • A handle on the top of the carrier for securing with seat belts
    • Ventilation grilles
    • A reliable locking mechanism preventing the pet from escaping on its own
    • A solid, waterproof bottom lined with absorbent material and a waterproof pad. Additional absorbent bedding is also required to maintain hygiene throughout the flight.
  4. The customer must cover the seat with 50x50 cm pads for protection against soiling. It is necessary to bring 2 pads sized no less than 50x50 cm on board. The service may be denied if the pads are not available.
  5. For safety requirements, the customer must occupy the middle seat in a seat block, and the carrier with the pet must be placed in the window seat.
  6. Seats at emergency exits are not provided to customers using the "Pet on seat" service.
  7. The total number of seats available for the "Pet on seat" service on a flight is limited. One customer may purchase no more than one additional seat for pet carriage on an airline flight.
  8. The ticket for the customer and the ticket for the pet, as well as the registration of the "Pet on seat" service, must be processed simultaneously. Adding the service to an existing booking is not possible.
  9. In addition to the fare, an additional service fee is charged according to the established tariffs.
  10. When purchasing the service, the customer must familiarize themselves with the service rules and current restrictions. The service does not allow for carrying additional hand baggage in the cabin.
  11. The service is non-transferable and non-exchangeable and must be used on a specific flight. No other customer except the one in whose name the service was registered at the time of purchase may use the service.
  12. Voluntary refund of the unused service is permitted simultaneously with the refund of the ticket issued for the animal, in accordance with the fare rules.
  13. The service is registered separately for each flight segment. When booking a transfer itinerary, the service is registered through to the final destination.
  14. Carriage of a pet without a customer is prohibited.
  15. Opening the carrier and holding the pet in one's arms during the flight is prohibited.
  16. Online check-in for the flight is not available for customers purchasing the "Pet on seat" service.
  17. Pobeda Airlines reserves the right to restrict the use of the service at any time for operational reasons.

6. Special baggage

For an extra fee, the Customer may issue check in sports equipment as special Baggage. All other sports equipment, except as described above, shall be checked in as ordinary or oversized Baggage. All helmets that, together with the rest of your carry-on baggage, exceed the dimensions of 36x30x27 cm must be transported as Checked Baggage.

The Customer can carry:

1. Winter sports equipment* - one set of skis or a snowboard with additional equipment (boots, helmet, goggles) packed in one combined or two separate cases (not more than two sets per person), or one set of hockey equipment (set of one piece of baggage (bag) with hockey equipment and one piece of baggage (case) with two sticks (no more than two sets per person).

*Within the included baggage allowance for the “Advantageous” and “Maximum” fare bundles, one piece of baggage can be replaced with one set of winter sports equipment.

The total weight and size of winter sports equipment:

  • for the “Advantageous” fare bundle - weight up to 10 kg, size not more than 203 cm in the sum of three dimensions
  • for the “Maximum” fare bundle - weight up to 20 kg, size not more than 203 cm in the sum of three dimensions

The total number of baggage pieces as part of a fare bundle, including winter sports equipment, should not be more than two.

2. Bicycle:  in a case or package with a total weight of no more than 20 kg, size not more than 203 cm in the sum of three dimensions, prior booking is required;

3. Fishing equipment: packed in one container (case), two fishing rods and one set of tackle per person.

4. Weapon:

  1. Firearm Transportation Service allows the carriage of one baggage item with a maximum weight of 23 kg and total dimensions not exceeding 203 cm. This item consists of a firearm case and an ammunition case. A single firearm case may contain up to five firearms and the accompanying ammunition case may hold up to 1000 rounds, with the total gross weight of the ammunition not exceeding 5 kg.
  2. Combining the baggage allowances of several customers for firearms and ammunition into one or several pieces of baggage is not permitted.
  3. If a customer is transporting both firearms and additional checked baggage, the second piece of baggage will be charged according to the Airline's tariffs.
  4. If the combined weight of the firearms case and the ammunition packaging exceeds the free baggage allowance, the excess weight will be charged according to the Airline's tariffs.
  5. This service is non-transferable and non-exchangeable and is valid only for the specific flight. No other customer may use the service except the customer in whose name it was issued at the time of purchase.
  6. The service must be booked separately for each flight segment. For connecting flights, the service must be booked to the final destination (except for transfer points requiring additional registration and inspection procedures).
  7. Transportation of firearms without the customer is prohibited.
  8. Online check-in is not available for customers using the "Firearms Transportation" service. To complete registration and inspection procedures, the customer must arrive at the departure airport no later than 2 hours before the scheduled flight departure.
  9. The Airline reserves the right to restrict the use of this service at any time for operational reasons.
  10. The service is not available on flights to/from UAE.
  11. For the "Maximum" fare bundle, customers may transport one piece of firearms equipment (consisting of a gun case and an ammunition case) in place of the included checked baggage allowance. The total weight of the gun case and the ammunition case must not exceed 20 kg (replacing standard baggage with firearms must be requested by notifying the Airline Call Center at least 24 hours before the scheduled flight departure).

7. Receipt and Delivery of Checked Baggage

The Customer shall pick up their Checked Baggage as soon as it becomes possible to receive it at the destination. Checked Baggage shall be stored free of charge at the airport to which it is to be delivered according to the Air Transportation Contract for two days, including the day of arrival of the aircraft on which the Checked Baggage is delivered.

Further storage of Checked Baggage shall be provided by the Carrier or handling company. The expenses for the storage of Checked Baggage not claimed by the Customer within the period stipulated by this Clause shall be reimbursed by the Customer in accordance with the civil legislation of the Russian Federation.

If the Checked Baggage with a properly issued numbered Baggage Tag arrives at the airport (point) of destination and is not received/claimed by the Customer, the Airline will search for the owner of the Checked Baggage.

If the owner of the Checked Baggage is found, the Airline will serve a written notice about the need to collect the Baggage and the procedure for receiving or delivering the Baggage.

Checked Baggage shall be stored for six months from the date of sending a notice to the owner of the Checked Baggage about the need to collect the Baggage, and if the owner of the Checked Baggage is not found, from the day the aircraft arrives at the airport.

If the Customer fails to pick up the Checked Baggage after the specified period, the Baggage may be sold or destroyed in accordance with the procedure stipulated by the applicable legislation of the Russian Federation.

Only a person who has the relevant Baggage identification tag may receive the Checked Baggage. If the recipient of the Checked Baggage is unable to present and/or identify the Baggage by means of the Baggage identification tag, the Airline will hand over the Baggage only after the sufficient proof of entitlement to such Baggage has been provided.

In case of loss, shortage or damage of Baggage, a Customer shall contact the Baggage tracing service staff before leaving the arrival area and fill out a special form.

Missing baggage tracing shall be carried out within 21 days from the date of receipt of the request from the Customer. If the baggage is not found within 21 days, the Customer may submit a written claim to the Carrier. The Carrier shall decided on monetary compensation and its amount based on the provisions of the Air Code of the Russian Federation, the Warsaw Convention and regulatory documents of the Airline.

For loss, shortage or damage (spoilage) of Checked Baggage, hand baggage and Baggage carried in the aircraft cabin, the Airline shall be liable (unless otherwise provided by applicable law and the Airline's Transportation Regulations) in the amount of the value thereof, and if it is impossible to establish such value – in the amount not exceeding eleven thousand rubles.

8. Priority Service

The "Priority" service allows the Customer to pass through boarding gate control and board the aircraft on a priority basis.

The service can only be arranged at the boarding gate control desk at the airport.

The "Priority" service allows the Customer to carry one additional piece of Baggage in the aircraft cabin, with the sum of its three dimensions (length, width, height) not exceeding 115 cm, provided its weight characteristics allow for safe stowage in the aircraft cabin.

One Customer may purchase no more than one such service per Airline flight. The "Priority" service is provided solely to the Customer in whose name it is issued.

A refund for the service is provided in accordance with the rules of the fare applied to the air transportation.

The number of "Priority" services available for purchase on a single flight is limited. The Airline reserves the right to deny a Customer the "Priority" service if there is no available space in the aircraft cabin required for the safe stowage of the Customer's Baggage.