Contacts
We communicate with our customers 24/7. Use any suitable method for contacting us. If you have an urgent question about your booking, we recommennd that you contact our call center.
Call center
- Calls are charged
- The VAT-exclusive price per minute (waiting time is also charged) is ₽78,69-85,25 depending on the region and service provider
- Available 24 hours a day, 7 days a week
Send a message
Ask a question or leave a review, send the necessary documents and get other additional information.
Involuntary refund
There are a number of cases where a refund is considered involuntary, and upon confirmation of the refund reasons, you will receive a refund for your tickets regardless of the fare bundle.