Refund service
Change plans when tickets can be refunded!
"Refund Service":
- Allows for a voluntary refund on non-refundable "Basic" and "Advantageous" fare bundles no later than the end of check-in for the flight.
- If a refund is requested less than 24 hours before the scheduled flight departure and no later than the end of check-in for the flight, a penalty fee of 25% of the fare is charged (the refund penalty amount is rounded according to IATA rules).
- Can be selected on the website www.flypobeda.ru when booking tickets for "Basic" and "Advantageous" fare bundles no later than 48 hours before the scheduled flight departure.
- The service is priced at RUB 1,500 per customer (or the equivalent in local currency for international flights) and is charged once per ticket (a single customer’s carriage may be issued under multiple tickets).
- Cannot be added to previously issued tickets.
- Is non-transferable and non-refundable in case of a voluntary ticket exchange.
You can process a refund yourself via Manage Booking.
Service cost calculation example:
- 2 customers
- Moscow – Krasnoyarsk
- Total booking cost 20,000 ₽
2 customers x 1,500 ₽ = 3,000 ₽
Penalty calculation example if tickets are refunded less than 24 hours before the scheduled flight departure:
25 / 100 x 20,000 ₽ = 5,000 ₽